Duration

Course of events

Transport conditions

Special rules for passengers and followers for balloon flights

Duration

A hot air balloon flight lasts for approximately one hour. The direction depends on the wind, which is why it is not possible to determine the end destination. Due to the weather conditions and the minimum steering available, it is possible that the flight might have to be ended before the hour for safety reasons. Fro example if it is travelling very slowly towards an area where it cannot land.
It is also possible that after one hour there is no suitable place to land and the flight will have to continue for longer.

Course of events

We normally fix a date with the passengers when the balloon flight is going to take place. This is dependant on the weather. The day before the arranged date, the passengers phone up to find out about the weather conditions. If the weather conditions are not suitable, an alternative date will be fixed.
Passengers and team meet at the arranged place and start getting the basket and burner ready. The passengers are able to help if they want, to get to know all the details about hot air balloons.
The pilots will brief the passengers. This takes between 45 minutes and one hour. The balloon is filled with cold air. After a further 15 minutes, the balloon is ready to start. The balloon flight lasts for approximately one hour.
During the whole flight, the pilot is in contact with the team vehicle on the ground by radio.
After the landing, the balloon is packed up and stored in the hanger of the team vehicle. Passengers are able to help with this.
Afterwards the passengers are raised to peerage with a balloon baptism. First time passengers receive a certificate to remember this unforgettable experience.
Meanwhile, 3-4 hours have already passed and you return to the starting point in the team vehicle. You should plan about 5 hours for the whole experience.

Transport conditions

1. Contracting parties are the operating aviation company and each guest

2. Health problems and handicaps are to be report when booking the flight. People with heart, lung and circulation problems should consult their doctor as to whether it is suitable for them to fly. We recommend that people who have just been operated on and pregnant women should wait before fly in order to avoid any risk. Children under 12 and under 1.30 m are generally not permitted. Written permission for under age youths must be obtained from the parents. For all younger children (under 12 and under 1.30 m) we organise a “Kids Balloon Day”.

3. We are not responsible for luggage, cameras or film material.

4. Any injuries or damage are to be reported to the pilot immediately, or at the latest, within 48 hours.

5. Compensation cannot be claimed for cancellation of flights due to weather conditions or technical faults. The pilot aims to inform all guests of flights within good time.

6. If a flight finishes early due to factors out of the hands of the pilot, then this is classed as being carried out according to contract.

7. The allocation of places in the basket, the choice of the balloon and the starting place is the responsibility of the organizing group. Guest’s wishes will be considered as far as possible.

8. Prices include the balloon flight, balloon baptism with document, personal insurance, accident insurance as well as the organisation and booking of times. Guests contact the organisers of the Balloon Festival Toblach/Dobbiaco to arrange a starting time and date. There is no extra cost for changes in times and dates.

Special rules for passengers and followers for balloon flights

1. Appointments: please understand that the balloon flight is dependant of the weather and the wind, so make sure you bring along plenty of patience with you in case your flight has to be altered. The decision to start lies in the hands of the pilot, as he is responsible for the safety of the guests.

2. Please observe the no smoking rule in and around the basket.

3. Health problems and handicaps are to be report when booking the flight. People with heart, lung and circulation problems should consult their doctor as to whether it is suitable for them to fly. We recommend that people who have just been operated on and pregnant women should wait before fly in order to avoid any risk.

4. Children under 12 and under 1.30 m are generally not permitted.

5. Talk to the pilot about any problems that could influence your movement (knee, hip etc.) otherwise this could lead to a exclusion from the flight, which is unpleasant for both parties. Your safety is of utmost importance, but in some situations it is impossible to land as smoothly as would be desired.

6. The pilot will expect you to actively help with the setting up and taking down of the balloon if you agree. Stand back from the fan while the balloon is being filled with cold air. Please only do things that the pilot asks you to do.

7. Wear sport clothes and flat, closed shoes, preferably shoes that support your ankles.

8. Follow all instructions given by the pilot in the interest of both parties.

9. Do not throw any objects overboard. Do not touch any ropes or gas tubes, the whole technical department is out of bounds for guests, do not change anything. Do not sit on the edge of the basket.

10. Be careful with video cameras, cameras or other similar objects. We are not responsible for any damage or loss.

11. During landing, hold onto the specially designed handles with both hands standing in the direction of landing with your feet parallel and your knees slightly bent, and not on the edge of the basket or anywhere else. Look forward. Hands and head must be within the basket.

12. Leave the basket after landing only when the pilot says so.

13. These rules are for the protection of the passengers. The pilot is happy to answer any other questions.

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